Location
London (Waterloo) – This role follows a flexible hybrid model, requiring a minimum of 3 days per week in our Waterloo office and 2 days remote.
About The Role
As our HR Operations Support Manager, you will hold a central, high-visibility role that touches every stage of the employee lifecycle. You will drive the candidate experience by overseeing full-cycle recruitment and building a diverse talent brand. Once a new hire joins, you will manage the seamless onboarding process, from contracts and background checks to induction. Your scope continues through the day-to-day journey, where you will manage payroll, administer benefits, and act as a trusted advisor to managers on performance and employee relations. You will also play a key role in growth through L&D administration and internal engagement initiatives. Finally, you will ensure a professional and compliant exit process during off‑boarding. Beyond HR, you will take ownership of our office environment, overseeing health & safety and facilities to ensure our team has a safe and functional space.
What’s in it for You?
- Impactful Growth: You will lead high-impact projects and innovate transformative initiatives in a business that values your personal impact.
- True Flexibility: Enjoy a balanced hybrid working model that blends collaborative office days with remote flexibility.
- Comprehensive Wellbeing: Access private healthcare, pension schemes, and dedicated wellbeing initiatives designed to support you.
- Authentic Culture: Work within a supportive, trusting environment where high performance is fuelled by genuine connections.
- Competitive Reward: Receive a competitive base salary while working in a vibrant Waterloo location.
What We’re Looking For.
- You possess proven experience as an HR Generalist in the UK, within a small to medium-sized technology or digital scale‑up business.
- You enjoy a broad remit that captures all the moments that matter across the entire employee lifecycle.
- You have a deep understanding of UK employment law, ACAS guidelines, and GDPR compliance.
- You are a confident communicator who can manage complex employee relations issues and influence stakeholders at all levels.
- You are flexible and adaptable and comfortable providing broader business support including office and facilities management as well as H&S.
- You thrive on data, with the ability to maintain HR systems and use analytics to support strategic decision-making.
- You have bias for action and can day‑to‑day administration with a drive for continuous process improvement.
Gumtree is an equal opportunities employer, valuing diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants.
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