We’re Hiring: Food & Beverage Supervisor
Lead from the floor and help deliver exceptional guest experiences at Holiday Inn Manchester City Centre.
If you’re passionate about hospitality, thrive in a fast-paced environment, and enjoy the buzz of both restaurant service and events, you’ll feel right at home with us.
We’re a busy 4-star hotel in the heart of Manchester, just minutes from Piccadilly Station, and we’re looking for a Food & Beverage Supervisor to support our management team and oversee the smooth delivery of restaurant, bar, and conference & events operations.
What You’ll Do
Service Leadership & Guest Experience:
- Lead shifts across restaurant, bar, and meetings & events, ensuring seamless service throughout
- Deliver a warm, professional welcome to guests, clients, and delegates
- Oversee event service from setup through to delivery and breakdown
- Step in to resolve service issues quickly and effectively
- Maintain high standards of presentation, cleanliness, and guest experience across all areas
Meetings & Events Operations
- Coordinate and supervise conferences, meetings, and private events
- Ensure rooms are set up to specification and on time (layouts, AV, catering, etc.)
- Act as a key point of contact for event organisers on the day
- Work closely with the kitchen and sales teams to deliver client expectations
- Anticipate guest needs to ensure smooth and memorable events
Team Supervision & Development
- Support, motivate, and guide the F&B and events team during service
- Assist with training new starters and ongoing team development
- Ensure clear communication between front-of-house, kitchen, and events teams
- Lead by example, setting the standard for service excellence
Operations & Standards
- Support stock control, ordering, and wastage management
- Ensure compliance with food safety, health & safety, and licensing regulations
- Assist with rota planning and labour control where required
- Drive upselling opportunities across both F&B and events business
What You’ll Bring
- Previous experience in Food & Beverage and/or Meetings & Events, ideally at supervisory level
- Strong organisational and multitasking skills, with attention to detail
- Confident communication and leadership abilities
- A hands‑on approach and the ability to stay calm under pressure
- Passion for delivering outstanding guest and client experiences
- Flexibility to work a variety of shifts, including evenings and weekends
What You Get
- Discounts across retail, restaurants & entertainment
- Free onsite gym + online fitness portal
- Global IHG Friends & Family hotel discounts
- Meals provided on duty
- Opportunities for development and career progression
- Recognition and incentive schemes
If you’re ready to take the next step in your hospitality career and play a key role across both Food & Beverage and Meetings & Events, we’d love to hear from you.
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