Behavioural Scientist

This is an exciting opportunity to join Ofgem as a Behavioural Scientist at a pivotal moment for the energy sector. Working within the well‑established and highly regarded Behavioural Science function, you will help shape policy that supports a safe, affordable and sustainable energy system for consumers across Great Britain. The team applies cutting‑edge behavioural insights to real‑world challenges, designing and delivering high‑quality field trials, online experiments, and analytical work to inform regulatory decisions on topics such as energy pricing, cost recovery, and demand‑side flexibility. You will use robust behavioural models, including EAST and COM‑B, to guide policy design and enable “test, learn, adapt” approaches that drive better outcomes for consumers.

As part of a wider multi‑disciplinary Consumer Insights and Behavioural Science team, you will collaborate closely with policy, analytical and technical specialists across Ofgem, as well as external partners such as academics, other regulators and industry representatives. The role offers the chance to contribute to high‑profile, meaningful work at a time of significant innovation and transformation in the energy landscape, where behavioural solutions are essential to achieving a fair and consumer‑centred transition to Net Zero.

We are seeking individuals with hands‑on experience in experimental design and data analysis, strong knowledge of behavioural science or behavioural economics, and the ability to communicate insights clearly to a range of audiences. If you are passionate about applying behavioural evidence to improve outcomes for millions of energy consumers, this role offers a uniquely impactful and rewarding career opportunity.

Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work.

Come along to our recruitment open event on 11th March at 1pm where you can meet the team, explore what a Behavioural Scientist at Ofgem does and get the top tips for your application. This is a free to attend event with a Q&A section for you to ask any questions you may have.

Book your spot today, meeting links will be shared on the morning of the event. https://buytickets.at/ofgem/2089805

Key Responsibilities and Outputs

• Delivery: Support the design and delivery of high-quality behavioural research/projects, such as field trials, online experiments and the application of behavioural models, to provide evidence that helps Ofgem to deliver on its strategic priorities
• Stakeholder engagement/influencing: Build strong, effective relationships, collaborating with Ofgem policy teams to use behavioural science and/or economics to answer complex questions. Build relationships with external stakeholders to maximise partnership and collaboration opportunities e.g. ensure Ofgem benefits from behavioural science research conducted by academia.
• Communication/impact: Draft clear and concise documents, including briefings, reports, and presentations and present work at internal forums and external events, conferences etc to showcase the work of behavioural science in Ofgem.
• Innovation: Keep abreast of advances in the field of Behavioural Science and how this can be applied in Ofgem.

Person Specification

• Experience of applying behavioural science in a real‑world setting (e.g. in a regulatory, government, academia or consultancy role) (LEAD)
• Knowledge and understanding of behavioural science and/or behavioural economics with an up to date understanding of the key literature (LEAD)
• Hands‑on experience of designing and analysing field trials or online/lab experiments.
• High level of data literacy including demonstratable experience of quantitative statistical analysis of large data sets
• Ability to distil complex subject matter into relevant messages for different audiences – both orally and in writing, combined with excellent drafting skills.
• Experience working collaboratively with a diverse range of stakeholders
• Applied experience of wider qualitative and quantitative research approaches
• Analytical coding skills (e.g. Python, R) and experience working with big data

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