Service Desk Manager - Hybrid-Work Leader for Elite Support
Company: Air IT Limited
Location: City of Edinburgh
Posted: April 17th, 2026
A technology service provider is seeking a Service Desk Manager in Edinburgh. The role involves leading and developing a high-performing Service Desk team to ensure customer satisfaction and operational efficiency. Essential skills include managing service desk functions, handling major incidents, and effective communication with both technical and non-technical stakeholders. Benefits include hybrid working options, a virtual GP, and various employee assistance programs.
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