Social Work Business Support Officer

Barnet Council is seeking a proactive Business Support Officer to provide high‑quality administrative and executive support within Family Services. You’ll support the Senior Management Team and the Business Support Lead, ensuring smooth day‑to‑day operations and efficient delivery of key business functions.

Responsibilities

• Provide executive support to senior managers, including Directors and Heads of Service.
• Manage a busy, reactive workload and prioritise tasks effectively.
• Handle confidential correspondence, emails and document preparation.
• Act as first point of contact for internal and external enquiries.
• Organise meetings, prepare papers and take minutes.
• Maintain filing systems, manage post, and support office processes.
• Assist with data monitoring, Excel trackers and information analysis.
• Support the Business Support Lead and provide cover when required.

Qualifications

• Strong administrative and office management experience.
• Excellent Microsoft Office skills, especially Excel.
• Ability to create and maintain trackers, monitor data and analyse information.
• Confident communicator with a professional telephone manner.
• Strong organisational skills and attention to detail.
• Ability to work with discretion, sensitivity and initiative.
• Flexible, proactive approach and ability to support senior leaders.

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