Technical Program Manager – Migration Programs
Overview
The ICB organization is embarking on several high-impact Migration Programs that involve the transition of multiple systems, extensive vendor collaboration, and adherence to stringent regulatory requirements. These programs are critical to the organization's strategic objectives and require a seasoned Technical Program Manager (TPM) with deep technical acumen and proven leadership in complex migrations.
The Migration Programs encompass two primary initiatives:
- Platform Instantiation: Building and deploying new technology platforms to support future business needs.
- Back-Book Migration: Seamlessly transferring historical data and existing customers from legacy platforms to the newly instantiated platforms.
Key Responsibilities
1. Program Planning & Roadmap Development
- Develop, maintain, and continuously refine a comprehensive migration roadmap, detailing key milestones, deliverables, dependencies, and resource allocation.
- Collaborate with cross-functional teams to define program scope, objectives, and success criteria.
- Establish and manage program governance structures, including steering committees and working groups.
2. Stakeholder Management & Communication
- Act as the primary liaison between ICB, Platform teams, Risk & Controls partners, vendors, and other critical stakeholders.
- Facilitate regular stakeholder meetings to ensure alignment, resolve issues, and drive decision-making.
- Manage stakeholder expectations and ensure transparent communication throughout the program lifecycle.
3. Technical Oversight & Solution Assurance
- Oversee the design, development, and implementation of technical solutions, ensuring they are robust, scalable, and aligned with enterprise architecture standards.
- Partner with engineering and architecture teams to validate solution designs and integration approaches.
- Ensure all technical deliverables meet regulatory, security, and compliance requirements.
4. Risk Management & Regulatory Compliance
- Proactively identify, assess, and manage risks related to data integrity, customer experience, system performance, and regulatory compliance.
- Develop and implement risk mitigation strategies, contingency plans, and escalation protocols.
- Ensure all migration activities adhere to relevant regulatory frameworks and internal policies.
5. Execution Excellence & Delivery Management
- Drive the end-to-end execution of migration programs, ensuring delivery against agreed timelines, budgets, and quality standards.
- Monitor program progress, track key performance indicators, and resolve delivery bottlenecks.
- Foster a culture of accountability, continuous improvement, and operational excellence within the program team.
6. Reporting & Senior Management Updates
- Prepare and deliver regular program status reports to senior management, highlighting achievements, risks, issues, and mitigation actions.
- Provide clear, actionable insights and recommendations to support executive decision-making.
- Maintain comprehensive program documentation and audit trails.
Core Competencies
- Strategic thinking and problem-solving
- Technical depth and solution orientation
- Risk and change management
- Influencing and negotiation skills
- Results-driven execution
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.
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