Office Facilities Manager
Department: Estates
Employment Type: Permanent
Location: Battersea, London
Description
Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We revive underused land, creating welcoming, sustainable and nature-rich places where communities thrive and where people of all ages and backgrounds enjoy a great quality of life.
We specialise in long-term brownfield regeneration, focusing on challenging and complex sites that are beyond the scope of conventional homebuilders. We are highly collaborative, working with councils and communities to create a shared vision and to unlock a mix of social, environmental, economic and commercial value that benefits all our stakeholders.
Our passion for quality and design underpins everything we do. All Berkeley homes are created with care, expertise and relentless attention to detail.
What you\'ll be doing
The Office Facilities Manager is responsible for the effective management of several office environments. This includes full oversight of health and safety, statutory compliance, planned preventative maintenance (PPM), reactive maintenance, supplier management, and day‑to‑day operational standards across multiple high‑end office locations. The role ensures safe, efficient, and well‑presented workspaces that support productivity and deliver an excellent experience for employees and visitors.
Office locations:
- Chelsea Bridge Wharf (CBW) Office, Battersea
- CBW Annex Office, Battersea
- Vista - Satellite Office, Battersea
- Hawker - Group Office, Battersea
- Oval Phoenix Works - Group Office (Ad Hoc Support), Oval
Strategic Facilities Management
- Lead the ongoing review, development, and improvement of BSE FM processes and procedures.
- Implement and update Standard Operating Procedures (SOPs) to ensure consistency and best practice.
- Plan space utilisation, resource allocation, and office reconfiguration to support business needs.
Maintenance & Building Operations
- Procure, coordinate, and manage PPM and reactive maintenance services in line with Company procedures.
- Oversee and supervise contractors and project works to ensure high standards and minimal disruption.
- Monitor utilities infrastructure and support the implementation of the BSE Green Office Policy.
- Oversee operation and maintenance of EV charging points.
Health, Safety & Statutory Compliance
- Ensure full compliance with all relevant legislation, including the Health and Safety at Work Act 1974.
- Arrange and review risk assessments to maintain a safe working environment.
- Lead on all fire safety requirements, including alarm tests, evacuation procedures, and fire marshal duties.
- Oversee statutory M&E compliance and ensure accurate, auditable record‑keeping.
4. Supplier, Budget & Contract Management
- Manage supplier relationships and negotiate contracts to ensure value for money.
- Process invoices and manage purchase orders in line with budgetary requirements.
- Ensure appropriate insurances are in place and manage any claims to conclusion.
Workplace Operations & Stakeholder Support
- Liaise closely with the PA Team and Group IT to ensure seamless delivery of soft services and technical support.
- Respond calmly and effectively to urgent issues or emergencies.
- Maintain organised, accurate digital and physical records.
- Provide progress updates to the line manager and BSE Board of Directors.
Additional Responsibilities
- Provide support to the Head of M&E and wider Estates Team during quieter periods or when required.
What you\'ll bring
- AIWFM qualification minimum; MBIFM desirable.
- NEBOSH General Certificate and/or IOSH Managing Safely essential.
- First Aid and Fire Marshal certification; DSE Assessor desirable or willingness to train.
- Proven experience in a similar FM role, ideally within high‑end commercial or residential environments.
- Strong customer service and stakeholder management skills.
- Excellent written and verbal communication abilities.
- Confident, calm, and solutions‑focused in fast‑paced environments.
Why join us?
- 25 days annual leave, increasing with service to 33 days.
- Health and wellbeing benefits including Private Medical Insurance.
- Lifestyle benefits including access to an online discount platform.
- Berkeley Foundation volunteer day.
- Private pension plan.
- Group life assurance.
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