Role Overview
At Harrow Leisure Centre, Everyone Active is currently seeking an ambitious and self‑motivated individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week. The successful candidate will be responsible for driving income targets and financial KPIs, supporting health and safety, and driving operational excellence while supporting the development of the centre and the team.
Responsibilities
- Manage the day‑to‑day operations of the centre ensuring the highest levels of customer service and safety.
- Lead on areas such as increasing activity and ensuring all programming is working effectively.
- Be a role model for the centre’s team and create a fun and friendly environment for both colleagues and customers.
- Maintain excellent verbal and written communication skills and a good understanding of IT.
- Lead the operations team and have specific responsibility for managing the Everyone Active Quality Management Systems and processes in all areas of the business.
- In the absence of the General Manager, step up to the role as needed.
Qualifications and Requirements
National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications are desirable. Training will be given and you will be expected to achieve this in an agreed timescale. This position will involve day, evening and weekend work, including public holidays; you may be required to cover shifts.
Benefits
Competitive salary and opportunities for development. Work in a vibrant, exciting and friendly environment. A free membership to our 240+ centres nationwide for you and a partner/children.
Equal Opportunity
Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.
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