Customer Service Lead — Frontline & Operations

A leading logistics company in Greater London is seeking a Customer Service Manager to provide exceptional leadership and operational management. The ideal candidate will possess a degree and at least 4 years of experience in customer service, with a minimum of 1 year in a management role. Responsibilities include managing BPO partnerships, producing reports, and ensuring high engagement within the team. Strong communication skills and experience in logistics are advantageous. #J-18808-Ljbffr