Team Leader - Cramlington (Jane Percy House)
Job Description
Posted Friday 10 April 2026 at 00:00
Salary: Up to £15.21 per hour
Hours: 35 hours per week
Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. We have a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.
MAIN PURPOSE
- To contribute to and have responsibility for providing quality social and vocational support services for service users within a specified group at a specified location or group of locations.
- To lead, supervise and develop a team of support workers to ensure the needs of the service users are met according to their individual support plan in line with company policy and procedures and regulatory standards.
MAIN TASKS AND RESPONSIBILITIES
The Team Leader is expected to be fully competent in all aspects of the Support Worker.
- Establish and maintain professional relationships with stakeholders in order to compliment and contribute to the positive reputation of the company.
- To provide line management to a designated team of staff within a specified group at a location or group of locations within the allocated division.
- To undertake any reasonable traveling requirements to fulfil the tasks and responsibilities of the role. This may include supporting other locations within the Division as required.
- To set and communicate high standards of care and professional conduct within the team supervised.
- To lead and support compliance with Brainkind quality audits.
- To lead and support in health and safety duties as appropriate.
- To contribute information for the accurate notification of incidents/accidents/safeguarding as appropriate.
- Represent Brainkind at meetings and seminars and any other external events, where appropriate.
- Contributing to effective liaison with stakeholders and external agencies with local authorities, families, advocates, GPs, local safeguarding teams, other DT departments, and professionals within the realms of Health and Social Care that have an impact on service provision in consultation with senior colleagues.
- To monitor and be responsible for the day‑to‑day spending at the location, to include Trust and service user monies.
- To empower staff and service users to maintain a homely environment.
About You
- NVQ / QCF level 3 HSC or willingness to work towards within 12 months.
- Previous experience of working in a care setting.
- Demonstrate ability to be flexible and adaptable in approach, being able to prioritise, plan and organise the workload.
- Excellent communication skills to communicate effectively on all levels.
- Good time keeping, time management attendance skills.
What We Offer:
- Competitive hourly rate of up to £15.21 per hour
- 33 days annual leave (including bank holidays) pro rata.
- Option to buy/sell up to 5 days leave.
- Employee Assistance Programme (EAP)
- Group life assurance, eye care vouchers, and free parking.
- Company pension scheme
- Long service and staff awards
- Simply Health insurance cash plan
- A supportive, inclusive culture that prioritises wellbeing and career development.
*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*
Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.
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