German-Speaking Customer Service Team Lead (Hybrid)

A leading retail company in Leicester is seeking a highly motivated Customer Service Team Manager fluent in German to lead their customer service team. This role involves driving performance, quality, and efficiency within a group. Responsibilities include using performance data to improve customer experiences, coaching the team, and managing escalations. The ideal candidate has leadership experience in a customer-facing environment and is fluent in both German and English. Join at this exciting time to shape the success of the team.#J-18808-Ljbffr…