Global IT Service Desk Lead (L1/L2) – 24/7 Hybrid

A global business transformation leader is seeking an IT Service Desk Team Leader to manage its Global Service Centre operations in Belfast. This role involves supervising a team of service desk analysts, ensuring high-quality IT support, and continuous improvement, requiring strong IT management skills and ITIL knowledge. The candidate should have over 5 years of experience in IT support and exceptional leadership capabilities. A hybrid work model with considerable benefits, including private medical insurance and career development opportunities, is offered. #J-18808-Ljbffr