Global IT Service Desk Lead (L1/L2) – 24/7 Hybrid

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Global IT Service Desk Lead (L1/L2) – 24/7 Hybrid”, “description”: “A global business transformation leader is seeking an IT Service Desk Team Leader to manage its Global Service Centre operations in Belfast. This role involves supervising a team of service desk analysts, ensuring high-quality IT support, and continuous improvement, requiring strong IT management skills and ITIL knowledge. The candidate should have over 5 years of experience in IT support and exceptional leadership capabilities. A hybrid work model with considerable benefits, including private medical insurance and career development opportunities, is offered.#J-18808-Ljbffr”, “datePosted”: “2026-04-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Version 1”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__407235917__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=936” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Belfast” } } }
Company: Version 1
Apply for the Global IT Service Desk Lead (L1/L2) – 24/7 Hybrid
Location: Belfast
Job Description:

A global business transformation leader is seeking an IT Service Desk Team Leader to manage its Global Service Centre operations in Belfast. This role involves supervising a team of service desk analysts, ensuring high-quality IT support, and continuous improvement, requiring strong IT management skills and ITIL knowledge. The candidate should have over 5 years of experience in IT support and exceptional leadership capabilities. A hybrid work model with considerable benefits, including private medical insurance and career development opportunities, is offered.#J-18808-Ljbffr…

Posted: April 17th, 2026