Customer Operations Leader: Build Scalable, Insightful Ops

Company: Sona
Apply for the Customer Operations Leader: Build Scalable, Insightful Ops
Location: Greater London
Job Description:

A workforce management solution provider based in the UK is seeking an Operations Specialist to build and own processes for its Customer team. The ideal candidate will have strong operational and analytical skills, AI proficiency, and a background in leading change management initiatives. This role is crucial for scaling the team effectively, providing a unique opportunity to impact the company’s structure and performance significantly. A hybrid work model is offered, along with an attractive benefits package.#J-18808-Ljbffr…

Posted: April 17th, 2026