Reporting to the Store Manager, the Client Advisor will sales and build customer loyalty during Summer and the sales period.
A Client Advisor's responsibilities include:
Customer Relations
- Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.
- Understands customer needs and proposes a relevant selection of products while encouraging cross selling.
- Assists customers during fittings and accommodating any alterations when needed.
- Embraces a customer loyalty culture, builds strong and long-term relationships with clients.
- Introduces new customers to the brand.
Stock
- Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.).
Visual Merchandising
- Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.
- Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.
Qualifications
- Experience in luxury sales and/or designer clothing and familiar with sales techniques.
- Curious and willing to dedicate yourself to a new project.
- Smiling, dynamic, involved, and excellent interpersonal skills.
- Mastering customer service skills and demonstrating ability to foster a customer-service spirit.
- Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.
- English is a must and another language is a real asset.
- Fixed Term Contract (from the beginning of June until the end of August) // 40 hours/week (fulltime).
Why join the " f.AMI.ly "?
- Join a fast-growing, caring fashion house.
- Gain enriching experience and familiarize yourself with the luxury and retail sectors.
- Join a stimulating and passionate team.
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