Commercial and Ticketing Manager

Well Established Tour operator with a large foothold in the B2B travel market are seeking an experienced Ticketing manager to join their Business in Southwest London. Working office based you will manage a small team of ticketing consultants as well as build commercial relationships with supplier partners and clients. Starting salary is up to £45,000 per annum (depending on experience) with working hours between 9am and 6pm Monday to Friday. (Some out of hours cover).

Job Description

• The main aspect of the role will be to oversee the ticket department daily
• Ensure that all queues are kept up to date including schedule changes, general, web, native and re-issues
• Ensure that all Q’s are checked at the end of the day to ensure that all tickets have been issued
• Ensure that tickets are issued within deadlines
• Ensure that all re-issues are completed within deadlines
• Ensure that auto tickets are running on a regular basis
• Monitor fuel, tax and fare increases and ensure that agents and clients are notified and deadlines are met
• Monitor ticket match fail and ensure that it is kept up to date
• Develop and implement comprehensive commercial strategies to maximise revenue and profitability across all business channels
• Cultivate, manage strategic partnerships airlines, and other key stakeholders to enhance sales and distribution networks
• Conduct thorough market analysis to identify trends, opportunities, and threats, providing insights to support strategic decision-making
• Negotiate favourable contracts with suppliers, vendors, and partners to optimise cost efficiencies and enhance competitive advantage
• Revenue Optimisation: Drive revenue optimisation initiatives through pricing strategies, promotional campaigns, and upselling opportunities

Experience Required

• Solid experience of hands on managing an ticketing team for a Tour Operator is essential
• Experience of ticketing and reissuing for multiple airlines
• Solid experience of native GDS Amadeus and/or GDS Galileo
• Full Rights to Work in the UK

The Package

• Starting salary of up to £45,000 (depending on experience)
• Working Monday to Friday 9am – 6pm (with some out of hours cover)
• Added Benefits

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