Senior Service Desk & Governance Leader

A leading facilities management company is seeking a Services and Governance Manager to oversee engineering support services and drive service excellence. Located at The Shard, London, this role requires strong leadership skills and a background in facilities management. Key responsibilities include managing service delivery processes and resolving customer complaints. The ideal candidate will have a degree or equivalent experience and knowledge of CAFM systems. Competitive salary of £50,000 - £55,000 with ample benefits. #J-18808-Ljbffr