Contract Manager
Cleaning Services (FM)
Location: Immingham (with travel across the Humber region)
Salary: £36,000 per annum
About the Role
We are seeking an experienced and driven Contract Manager to oversee a well–established cleaning contract across approximately 30 sites in the Humber region. With the contract fully mobilised and operating smoothly, this is an exciting opportunity for a proactive individual to step in and make a tangible impact—driving performance, strengthening relationships, and elevating service delivery standards.
Key Responsibilities
- Manage and oversee cleaning operations across 30 sites, ensuring consistent high standards
- Lead, support, and develop a team of approximately 40 staff
- Ensure all service level agreements (SLAs) and KPIs are consistently met or exceeded
- Build strong, positive relationships with clients and stakeholders
- Handle day‑to‑day HR elements including performance management, absence, and employee engagement
- Monitor performance metrics and produce monthly reports and presentations
- Identify opportunities for continuous improvement and implement best practices
- Conduct regular site visits across the Humber region
About You
- Proven experience managing cleaning contracts within an FM environment
- Strong people management skills with a genuine passion for leading and motivating teams
- Excellent interpersonal and communication skills – a real “people person”
- Comfortable managing HR‑related responsibilities
- Highly organised with strong attention to detail
- Confident IT user, particularly with Excel (reporting, data analysis, presentations)
- Full UK driving licence and willingness to travel across the Humber region
What We Offer
- Competitive salary of £36,000
- 32 days annual leave
- Opportunity to take ownership of a stable, well‑run contract and make a real difference
- Supportive and collaborative working environment
- Career development within a growing FM organisation
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