Business Development & CRM Administrator

Business Development & CRM Administrator

We’re Hiring: Business Development & CRM Administrator

Location: Fivemiletown

Hours: Monday – Friday, 8.30am – 5.00pm

Reports to: Internal Sales & Business Development Manager

Why You’ll Love It Here

• ❤️ Competitive salary
• ❤️ Enhanced annual leave entitlement, increasing with length of service
• ❤️ Holiday Purchase Scheme
• ❤️ Health Care Plan
• ❤️ 3% employer pension contribution with option for salary pension exchange
• ❤️ Life assurance at twice your annual salary
• ❤️ Birthday Half-Day Off – because you matter to us
• ❤️ Supportive, collaborative team environment
• ❤️ Opportunities to develop and progress within the business
• ❤️ …and so much more!

What You’ll Be Doing

• ✅ Identifying and developing new business opportunities to support field sales teams
• ✅ Generating leads using tools such as Glenigan, LinkedIn and industry sources
• ✅ Analysing tender enquiries, BOQs and drawings to identify pricing opportunities
• ✅ Preparing and submitting accurate pricing and formal quotations within deadlines
• ✅ Maintaining high-quality, up-to-date CRM data for sales and specification teams
• ✅ Providing daily support to external sales teams and liaising with sales leadership
• ✅ Coordinating product sample requests for specifiers, contractors and stockists
• ✅ Supporting business development activity across assigned areas

What You’ll Bring

• ✨ At least 1 year’s experience using a CRM system
• ✨ Administration experience within a busy sales or commercial environment
• ✨ Confident user of MS Office, particularly Excel, Outlook and Word
• ✨ Excellent communication and telephone skills with objection-handling ability
• ✨ Strong organisational skills with a systematic, detail-focused approach
• ✨ Ability to identify commercial opportunities and support new business growth
• ✨ Persuasive, enthusiastic and confident personality
• ✨ A proactive mindset with a desire to succeed

Nice to Have

• ✨ Experience generating business leads or opportunities
• ✨ Experience working with Architects, Engineers or Specifiers
• ✨ Knowledge of construction products or the construction industry

About the role

The following list constitutes the key tasks and duties of your post upon which your job performance will be assessed. Tasks are not in any order; therefore, the sequence in which they appear should not be interpreted as indicating priority or relative importance.

• Identifying potential leads for the sales & specification team via Glenigan, news articles, LinkedIn etc., while contacting relevant professionals such as Quantity Surveyors, Project Managers and other key decision makers, leading to genuine opportunities being established and created for the business and the external sales teams.
• Ensuring the data added to the CRM system is of high quality, kept up to date and meets the companies’ requirements.
• Identifying and submitting pricing for key products from tender enquiries received, bill of quantity’s (BOQ’s) and working drawings etc.
• Submitting pricing using formal quotes and responding to enquiries within set deadlines.
• Providing daily direct support to the external sales teams & liaising with Heads of Sales and Regional Sales Managers as and when required.
• Organising sample requests in a professional manner for specifiers, contractors and stockist customers.
• Any other duties as required by management that are within your capability.

Required Criteria

• A minimum of 5 GCSE’s (or equivalent) at Grade C or above (including Maths and English)
• At least 1 year’s experience using a CRM system
• At least 1 year’s administration experience in a busy sales office
• Proficient in MS Office with a good working knowledge of MS Excel, Outlook and Word
• Excellent telephone manner with objection handling skills
• Persuasive and engaging
• Ability to recognise commercial opportunities and develop new business
• Well organised, systematic and enjoys the challenge of sales
• Enthusiastic, confident and have a desire to succeed

Desired Criteria

• Experience of generating business opportunities
• Experience of dealing with Architects and Engineers
• Product knowledge

Skills you’ll need

(No additional skills listed.)

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