Company: Tangerine Group
Location: Lytham St Annes
Posted: April 17th, 2026
We are looking for an experienced QA Manager to lead and manage Quality Assurance activities across the Tangerine Group. Reporting to the Head of Quality, you will play a critical role in ensuring robust GMP and UFAS compliance, driving continuous improvement, and maintaining the highest quality standards across all sites.
This is a hands on leadership role that combines operational QA oversight with coaching and developing a team of QA Officers, while working closely with key stakeholders across Quality, Regulatory, Production and Laboratory functions.
As QA Manager, your key responsibilities will include:
Managing and prioritising QA activities across the group in line with written procedures
Leading the day‑to‑day management, development and appraisal of QA Officers
Ensuring quality defects are identified, escalated and resolved in a timely manner
Driving continuous improvement initiatives across QA processes
Overseeing equipment, cleaning and process validation (new and existing)
Reviewing validation data and generating summary reports
Managing stability studies including protocol generation, data review, trending and reporting
Escalating stability issues through formal memos where required
Overseeing out‑of‑specification (OOS) and deviation investigations
Ensuring root cause is identified and appropriate CAPAs are implemented
Supporting and reviewing risk assessments as required
Producing Product Quality Reviews (PQRs) for licensed products and specials
Supporting QP oversight, site visits and batch record review
Assisting with defect reporting for licensed products
Managing the investigation of complaints and returned stock
Ensuring timely escalation of potential SARs/SAEs to the QPPV/dQPPV
Overseeing Requests for Change (RFCs) and liaising across departments
Managing document control including issue, obsolescence and archiving
Supporting artwork control in collaboration with the Design team
Managing internal audit schedules (GMP, UFAS, etc.)
Conducting internal audits and producing audit reports
Overseeing CAPA databases and ensuring findings are closed effectively
Supporting regulatory inspections (e.g. VMD, KIWA)
Overseeing supplier approval, review and ongoing monitoring
Participating in vendor qualification audits
Essential experience and skills:
BSc (or equivalent) in a scientific or related discipline
At least 5 years’ QA experience in a similar regulated environment
Strong knowledge of GMP and quality systems
Excellent investigative and problem‑solving skills
Proven ability to manage multiple investigations simultaneously
Confident communicator with strong written and verbal skills
Good IT skills and strong attention to detail
Personal attributes:
Highly organised with excellent time‑management skills
Able to work under pressure and meet deadlines
Adaptable and comfortable managing change
High standards of integrity, professionalism and accountability
Strong interpersonal skills with a collaborative approach
At Tangerine Group, quality and integrity sit at the heart of everything we do. You’ll be joining a growing organisation where your expertise will make a real impact, supported by a collaborative team and opportunities to influence continuous improvement across the business.
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