Overview
My client is a well established organisation based in North Watford who are seeking a proactive Administrator, Service Co-ordinator to join their small team. Due to the location must have own transport.
Responsibilities
- Taking inbound calls from customers requesting an Engineer to attend their site to attend an urgent breakdown
- Book in a service/maintenance visit by an engineer
- Request more information about the service the company provide
- Calling in to follow up on a quotation they have been provided with
- Managing insurances for the businesses including cars, vans and business insurance
- Managing the diaries for the engineers
- Ordering spare parts for the engineers
- Booking in new installations
- Use of a system called Clik and also Word and Excel
- Looking for a proactive individual who can deal with a fast paced environment at certain times of the year and get the job done.
Qualifications
- Ideally experience in a Service Administrator, Service Co-ordinator or Administrator role where you understand the need to provide excellent customer service
- Live within easy commuting distance of North Watford and have your own transport
- Highly organised and able to work in a fast-paced environment
Details
Hours:8 am to 5 pm Monday to Friday – 23 days hols, closed at Xmas, Pension.
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