Job Description
Job Title: Quality Manager
Location: West Sussex
Salary: £40,000 – £45,000 DOE
Reporting to: Technical Manager
Role Overview
We are seeking an experienced Quality Manager to lead and maintain a compliant, efficient, and continuously improving quality management system within a fast‑paced manufacturing environment. The role is responsible for driving food safety, compliance, and operational excellence, while fostering a strong culture of quality and accountability across all departments.
The successful candidate will work cross‑functionally to embed best practice, streamline processes, and support business growth through structured continuous improvement initiatives.
Key Responsibilities
- Direct and coordinate all certification and external audit activity to maintain compliance
- Develop and deliver structured internal audit programmes to verify regulatory and customer adherence
- Oversee the daily operation of the technical function to ensure priorities and timelines are achieved
- Maintain and enhance the site quality framework in line with recognised industry standards
- Ensure effective investigation and closure of deviations and non‑conformances
- Strengthen team capability by embedding accountability for quality across departments
- Lead food safety governance through management and review of HACCP systems
- Work with department leaders to implement targeted efficiency and improvement initiatives
- Represent the organisation during site visits and stakeholder engagements
- Identify and lead cost reduction projects without compromising compliance
- Streamline operational processes to remove waste and improve productivity
- Chair performance review meetings and convert KPI data into actionable plans
- Support senior leadership in delivering operational performance targets
- Provide technical support to customer‑facing teams when required
- Oversee complaint investigations to ensure accurate and timely resolution
- Maintain clear and professional communication with customers until closure
- Contribute to quality approval processes for new product launches
- Monitor and audit preventative maintenance programmes
- Champion a proactive culture of food safety and health & safety across the site
Please email jack.thomson@drnewitt.com if you would like to register interest in this role, or call 0131 226 5060.
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