Customer Care Escalation Specialist (Hybrid)

A financial services firm in Greater London is seeking a Customer Care Executive to manage escalations and ensure customer satisfaction. The ideal candidate will have strong communication skills, empathy, and at least one year of experience in customer service. Responsibilities include resolving complaints, de-escalating conflicts, and collaborating with teams. This position offers a hybrid work arrangement, operating 2 days in the London office and 3 days from home.#J-18808-Ljbffr…