£37,000-£40,000 + annual discretionary bonus + competitive benefits / Temporary to permanent to start as soon as possible.
Join a dynamic luxury brand delivering premium serviced and managed offices, renowned for innovation across commercial property services.
The role
A hands-on leadership position overseeing smooth daily operations while setting a high bar for service. You will guide, coach, and empower the on-site team to deliver polished hospitality and an elevated client experience.
Key responsibilities
- Build strong client relationships, ensuring smooth onboarding/offboarding
- Identify operational improvements including interior design to ensure high standards
- Foster a culture of positivity and professionalism while driving team growth and individual progression
- Lead team meetings, task delegation, and performance oversight
- Manage suppliers and contractors
- Conduct sales viewings and maintain centre-wide sales forecast awareness
- Manage internal/operational recruitment requirements
- Administer client billing and invoicing processes
- Oversee facilities and ensure health and safety compliance
- Respond to building issues and emergencies as needed
Candidate profile
- 3 -4 years’ relevant experience (office management/operations/client-facing/team management) ideally from luxury brands, high-end fashion/retail, hospitality, or boutique hotels and able to start as soon as possible. Supervisory/team management experience essential.
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