Senior Appointments Co-Ordinator

Job summary

We are looking for someone to supervise a comprehensive booking service for patients referred into the community paediatric child health service. You will liaise with paediatricians, secretaries, GPs, health visitors, school health department and parents/carers of patients referred to the service to ensure service needs are met.

Main duties of the job

To work as part of a central team to provide the supervision of the administrative and secretarial functions for a new Centralised Community Children's Service in accordance with Government Access Targets and the internal target policies underpinned by clinical pathways.

The role will include organising the onward referral of patients, co-ordinating internal waiting lists and booking clinics for Community Paediatrics across Bristol and South Gloucestershire. This role will require communication with NHS colleagues, patients and the general public.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits we offer.Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find as an attachment on this vacancy.

Date posted

09 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year n/a

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

083-6702018-LW

Job locations

Eastgate House

Unit 9, Eastgate House

Bristol

BS14 9LA

Job description / Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

Person Specification

Experience & Skills – Essential

• Experience of supervising team workload.
• Experience of diary management within a clinical setting.
• Be able to prioritise tasks from a number of people
• Able to communicate effectively all on levels
• Apply a flexible approach to meet the changing needs of the service
• An understanding of data protection, patient confidentiality and freedom of information policies as they relate to waiting list management
• Experience of working with a broad range of external and internal professionals with a view to arrange sessions and /or appointments taking place within the service.

Experience & Skills – Desirable

• Previous experience of patient booking and waiting list management processes and systems to identify and prioritise patients, interpret information and take appropriate action
• Experience of working in an NHS organisation or similar
• Experience of communicating with distressed/ concerned individuals, exercising empathy and understanding.

Qualifications – Essential

• Education to GCSE standard or an equivalent including an A-C in both English and Mathematics
• NVQ level 3 in Business Administration or equivalent

Qualifications – Desirable

• Safeguarding Children Training at Level 2

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Sirona care & health CIC

Address

Eastgate House

Unit 9, Eastgate House

Bristol

BS14 9LA

Employer's website

https://www.sirona-cic.org.uk/ (Opens in a new tab)

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