The Internal Sales Support Executive will provide administrative and operational support to the UK Sales team to ensure the smooth functioning of the sales process. This role plays a key part in maintaining customer satisfaction, managing sales documentation and assisting in achieving sales targets.
Manchester, UK
Full Time, Permanent
Undergraduate Degree or equivalent.
Responsibilities
- Follow the Elcometer ‘Steps Of A Sale’ Process in all customer interactions.
- Process straightforward orders and elevate to the Internal Sales Executives, where required.
- Send email responses to re-order requests and elevate to Internal Sales Executives, where required.
- Follow up catalogue requests.
- Be responsible for internal administrative tasks.
- Add leads generated and web enquires to CRM system, allocating them to the appropriate Internal Sales Executive.
- Manage the follow up process for re-certification after purchase.
- Send follow up “thank you” emails, following receipt of ordered products.
- Provide holiday cover for the Internal Sales Executives.
About You
Experience
- Experience within a pro-active sales environment.
Skills
- CRM capabilities.
- Good communication skills; both written and verbal.
- Able to work in fast-paced and varied environment.
Applications should be made by forwarding a copy of your up to date CV and covering letter to hr@elcometer.com or alternatively, you can submit your application by post to: Elcometer Limited, Edge Lane, Droylsden, Manchester, M43 6BU .
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