Call Centre Growth & Performance Manager

Company: ID Recruitment

Location: Norwich

Posted: April 17th, 2026

A recruitment agency is seeking a confident Call Centre Manager in Norwich to oversee and scale a lead generation call centre. The successful candidate will manage day-to-day operations, ensuring performance and recruitment align with company standards. Key responsibilities include staff management, client communication, and monitoring call quality. Experience in sales/lead generation is essential. Competitive salary of £35,000 with OTE £50,000+. Apply now for your next challenge. #J-18808-Ljbffr
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