Business Membership Growth Executive

We are seeking a motivated and target-driven individual to join our Membership Team as a Business Membership Growth Executive. Your focus will be generating new business and expanding Sussex Chamber’s membership across Sussex. This is a dynamic, sales-focused role with excellent opportunities to contribute directly to our growth.

The Role

• Drive new membership growth by identifying, targeting, and converting prospective businesses.
• Research and qualify leads to build a strong pipeline of opportunities.
• Deliver effective recruitment campaigns and sales initiatives.
• Represent Sussex Chamber at business events, exhibitions, and networking forums.

Main Duties

• Qualify and identify sales opportunities to generate leads and increase membership revenue.
• Recruit new business members to increase membership in line with targets.
• Provide regular reporting on opportunities, sales and progress.
• Schedule and participate in meetings with prospective members, including virtual, telephone, and face-to-face sessions.
• Collaborate with the Membership, Events, Marketing, and International Trade teams to generate and maximise new opportunities.
• Support initiatives and special projects designed to increase membership and enhance member engagement.
• Undertake administrative tasks to support recruitment activity, updating in-house CRM records.
• Attend exhibitions and events to promote Sussex Chamber and generate leads.
• Carry out any additional duties as required within the scope of the role, as directed by the Head of Membership.

Person Specification

• 1–3 years’ experience in a similar role, ideally involving membership services or B2B engagement.
• Sales experience is essential.
• Strong planning, organisational, and prioritisation skills.
• Ability to work independently and collaboratively within a team.
• Resilient, proactive, and able to thrive in a fast-paced environment.
• A hard-working attitude and the ability to work well in a fast-paced environment and under pressure.
• Experience working in a membership organisation (desirable but not essential).

Key Skills Required

• Excellent communicator in both verbal and written mediums.
• Results and target orientated with a strong desire to achieve.
• Research and fact-finding abilities.
• Competent in Offce365, Microsoft Word, Excel, and CRM systems (training provided).
• Attention to detail and strong completer/finisher skills.
• Ability to manage multiple tasks and priorities effectively.
• Must be able to deal confidentially at all levels.
• Discretion when handling confidential information.

Additional Information

• Attendance at events and meetings may be required, some outside normal working hours.
• Full clean driving licence required with access to a vehicle.

Office Location

Burgess Hill, West Sussex

Salary

£24,500 per annum (plus commission opportunities). (Salary is pro-rata for part time or for reduced hours)

Hours

Full-time

37 hours per week (flexible working hours, job share available)

Our office hours are Monday to Thursday 8.30am to 5.00pm and Friday 8.30am to 4.30pm.

(Flexible working options available within these hours).

Benefits

• 25 days holiday entitlement (pro-rata for reduced hours working) plus 8 statutory bank holidays.
• Company pension offering: 3% employer pension contribution, 5% employee pension contribution.
• Structured commission scheme.
• Private medical insurance scheme.
• Death in service.

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