The hourly rate for this role is £12.98 – £13.81 depending on location. Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers.
Responsibilities
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions
- Complete our award-winning 12-month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing your part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on your own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
Desirable qualifications
- Previous experience working with customers
- Experience using skincare products on customers
Benefits
Our benefits go beyond salary and offer flexibility to suit you.
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
Job details
Your basic hours will be 30 per week, with anticipated days of work Monday through Sunday. You will cover AM and PM shifts between 08:30 and 21:00, including weekends. Shift patterns will be discussed at interview stage.
Equal Opportunity
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.
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