Overview
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of sports fashion, outdoors and gyms with colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019. We aim to be the leading global omnichannel retailer in the sports and outdoor industry. You will work to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence while identifying new areas of growth as part of day-to-day objectives. Role Purpose: Integral part of an Operational Management team responsible for the safe and efficient execution of all core Distribution Centre activities. You will lead and develop your team of Managers by setting and regularly reviewing objectives aimed at delivering the Distribution business plan within the agreed budget. You will work with a group of Operations Managers, creating a One Team approach, ensuring consistency and high performance across all elements of the operation.
Responsibilities
- Lead by example and ensure all colleagues work in line with required Company Standards and Health and Safety measures, creating and maintaining a safety-first culture.
- Comply with all company health and safety policies and procedures, ensuring a safe working environment for all and always work within defined safety areas.
- Escalate any safety breaches or potential risks to relevant site Management and/or the H&S team.
- Maintain a safety-first culture across the site, challenge unsafe working in a values-led manner and actively seek to improve H&S procedures across site.
- Support your line manager in planning and executing the operational strategy, ensuring the site delivers against defined KPIs while meeting changing business needs.
- Partner with peers and other key contacts throughout Distribution, Head Office and Stores.
- Maximise productivity, efficiency and quality and deliver operational plans through effective management of direct reports.
- Partner with the Planning team to define headcount requirements in line with the business plan, in addition to managing capacity and stock issues.
- Work with key business partners to ensure the site has an effective people strategy including succession planning and team development at all levels.
- Identify, facilitate and implement initiatives for continuous improvements in methodology, quality, effectiveness and consistency of processes.
- Support the Lead Operations Managers in developing budgets and forecasts for both capital and revenue expenditure.
- Develop all colleagues through appropriate interventions, such as probationary reviews, appraisals, PDPs and frequent candid conversations to drive high-performing individuals and teams.
- Adhere to performance, conduct and absence management processes to ensure underperformance is managed appropriately. Analyze trends where appropriate, coach and, where necessary, follow disciplinary processes.
- Identify appropriate reward and recognition opportunities to drive engagement on site, ensuring a consistent approach is achieved.
- Ensure that all employee relations issues are managed in line with Company Policy and legal requirements.
- Undertake any other reasonable duties in line with the needs of the business.
Skills / Experience / Knowledge Needed
- Managerial experience within a similar size manufacturing, processing or distribution environment.
- Automation experience.
- Experience working with large teams and large-scale operations.
- Multi-Channel experience.
- Proven working knowledge of Health & Safety and legal requirements within a distribution environment.
- Ability to interpret data and apply outcomes to the needs of the business.
- Knowledge of team dynamics and the effects of a positive working environment.
- Ability to coach, lead and motivate large teams to deliver results.
- Experience of working within a budgeted and performance-targeted workplace.
- Clear communication at all levels (direct and indirect reports) with effective delegation.
Benefits
We know our colleagues work tirelessly to make JD Sports the success it is today, and we offer benefits including staff discount on JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
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