Operations Manager – PM Shift
Location: Mercia Park
Days: Mon‑Fri, 37.5 hours per week (1200‑2000 hours)
What you will be doing
- Lead all warehouse operations, including inbound, outbound, and reverse logistics.
- Ensure full compliance with Health & Safety and Group Audit standards.
- Control operational costs in line with budget and forecasts.
- Review weekly operational reports, investigate variances, and drive corrective actions.
- Plan resource levels to meet seasonal and volume fluctuations.
- Support recruitment and retention of warehouse staff.
- Mentor and develop team leaders, providing clear feedback and support.
- Ensure strong adherence to WMS processes.
- Handle employee relations and disciplinary matters in line with company policy.
- Build strong relationships with retail partners and internal stakeholders.
- Communicate business priorities clearly to warehouse teams.
- Lead continuous improvement initiatives to boost efficiency and performance.
- Inspire, manage, and develop warehouse leaders to achieve operational targets.
- Set clear KPIs and regularly review performance.
- Drive a positive, high‑performance culture through effective communication and leadership.
- Implement departmental policies and procedures to ensure safe and efficient operations.
About you
- Proven senior management experience within a warehouse or logistics environment.
- Strong financial, analytical, and cost management skills.
- Excellent communication and influencing abilities.
- Deep understanding of warehouse processes and WMS systems.
- A track record of developing high‑performing teams.
- Confident decision maker with exceptional attention to detail.
- Strong IT skills, especially with spreadsheets, databases, and warehouse systems.
What we can offer you
Competitive salary package and opportunity to grow within a global company operating in 90+ countries.
Benefits include:
- Enhanced annual leave entitlement from start, increasing with length of service.
- Salary sacrifice car scheme for ultra‑low emissions cars.
- Salary sacrifice cycle scheme.
- WeCare App for physical and mental wellbeing, including access to GPs.
- LifeWorks app for cashback and discounts.
- Life insurance with expert probate support.
Required checks
Successful candidates will undergo right‑to‑work checks and, where applicable, 5‑year referencing and criminal record checks.
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