Service Manager

A nationwide company specialising in automatic and industrial is looking to recruit a Service Manager within their business. After training, you will take charge of your local region, including Bristol, Gloucester and across the South West area. You’ll drive engineer performance, efficiency, and speak with customers, ensuring they are receiving a great service.

The company will also consider highly experienced Automatic Door Engineers or Industrial Door Engineers who have a stable working history within the door industry.

Responsibilities

• Leading day-to-day regional operations, ensuring targets for performance and profitability are achieved
• Managing, training, and developing a team to deliver a consistent high-quality service
• Acting as a key point of contact for customers, maintaining relationships and growing accounts
• Monitoring KPIs and implementing improvements to enhance efficiency and results
• Working closely with internal teams to resolve issues and maintain service standards

Qualifications

• Experience managing teams in a service-driven or customer-focused environment, or a technical background in doors/shutters
• Confidence working with targets, budgets, and performance data
• Strong leadership skills with the ability to motivate and support others
• A proactive approach to problem‑solving and continuous improvement
• Excellent communication and organisational ability
• Full UK driving licence and flexibility to travel (ideally based near Bristol)
• Good IT skills, particularly Excel

Benefits

• Basic Salary up to £53,000 depending on experience
• 25 days holiday + 8 bank holidays
• Death in service, pension, Healthcare
• Company sick pay after probation, starting at 5 days up to 20 days
• Company car and fuel card
• Paid full training program

This is a fantastic opportunity for anyone looking to fast‑track their career.

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