Full Time Supervisor
As a Supervisor, you will play a crucial role in your store's success. Responsibilities encompass being the driving force in delivering a customer‑centric store experience, along with day‑to‑day store operations.
What We’re Looking For
- Previous experience working in a retail environment, preferably within a premium retailer.
- Previous experience with retail shop floor leadership.
- Proven ability to meet and contribute to sales targets and KPIs.
- Ability to learn quickly and develop exceptional product knowledge across our range of fashion, footwear and accessories.
- Excellent verbal and written communication to interact effectively with customers and team members.
Key Responsibilities
- Contribute to setting high standards for customer service and sales, serving as an R.M.Williams role model.
- Deliver visual excellence through implementation and daily maintenance of store visual standards, to create the best store environment and presentation of our products.
- Exemplify excellence with our Signature Service, welcoming every customer into the R.M.Williams experience.
- Actively engage in selling products on the shop floor and participate in all company promotions and activities as required, contributing to achieving daily, weekly, monthly and yearly sales targets.
- Staying informed about new products, promotions, and company policies to better assist customers.
What We Offer
- Generous product allowance
- 40% employee discount
- Monthly KPI incentive program
- Employee Assistance Program
- Paid parental leave
- Excellent career development, including opportunities to work internationally
Skills And Experience
- At least 1 year experience within a fashion or footwear retailer as a supervisor or keyholder.
- Proven ability to meet and contribute to sales targets.
- Ability to learn quickly and develop exceptional product knowledge across our range of fashion, footwear and accessories.
- Excellent communication skills when interacting with customers, managers and coworkers.
R.M.Williams appreciates the importance and value of a diverse workforce and is committed to the principle of equal opportunity for all employees and to provide employees with a work environment free of discrimination and harassment. All employment decisions at R.M.Williams are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, sex, gender identity, national origin or family or parental status. R.M.Williams will not tolerate discrimination or harassment based on any of these characteristics.
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