Administration Officer Highpoint

Administration Officer

Location: HMP Highpoint, Newmarket CB89YG

Salary: £28,853.57

Contract: Full time / Permanent

About the role

We are seeking a dedicated Administration Officer to join our team at HMP Highpoint, Category C & Adult/Male prison. Join a supportive and driven team that works Monday to Friday to create a safe and nurturing environment. As an Administration Officer you will work alongside experienced and passionate colleagues in a variety of disciplines – plumbers, electricians, carpenters, painters, cleaners and fellow administrators – all dedicated to making a positive difference and providing a safe and secure environment for all.

Key Responsibilities

• Support the Facilities Maintenance Team by performing day‑to‑day administrative tasks. • Interact with multidisciplinary units to coordinate and document maintenance activities. • Maintain accurate records of service requests, schedules and operational reports. • Contribute to the smooth and safe operation of the prison as part of a larger self‑contained ecosystem.

Requirements

• Experience in using a variety of IT systems including CAFM
• Experience in a busy office environment
• Experience of working without supervision
• Knowledge of IT systems
• Up to date First Aid qualification
• Administrative experience

Benefits

Holidays 25 days per year plus Bank Holidays. A range of non‑contractual benefits are provided, including Death in Service at 4x salary, access to private GP consultations, Employee Assistance Programme, financial reward mechanisms and retailer discounts.

Diversity & Inclusion

We’re passionate about promoting greater diversity and creating a workplace and culture where all employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves.

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