Customer Service Manager

Company: Dunelm
Apply for the Customer Service Manager
Location: Larkhill
Job Description:

£33k

Overview

We have a fantastic opportunity to join as a Customer Service Manager (Customer Experience Coach) at our Farnborough Dunelm store. In this role you will oversee all stock processes and commercial activities in the store, and act as deputy for the Store Manager (Store Coach) in their absence. You will be responsible for driving the store forward through strong stock controls and product availability, planning and execution of campaigns, and ensuring customers receive an amazing shopping experience.

Find Your Happy Place

Our colleagues are our foundation: a wonderful team of people at the heart of our stores. With customer focus as the number one priority, our Sales Assistants and Management teams are the first point of call for lending a helping hand, interacting with customers and ensuring they leave with exactly what they want and a positive lasting impression.

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Posted: April 17th, 2026