Senior Complaints Leader: Customer Experience & Risk

A leading financial institution in the UK is seeking a Complaints Leader to manage and resolve customer complaints efficiently. You will provide leadership to a customer support team, ensuring high-quality service and satisfaction. The ideal candidate will have at least 5 years in customer service with experience in complaints handling, along with strong analytical and communication skills. The role requires a deep understanding of complaint regulations and a commitment to customer advocacy. #J-18808-Ljbffr