IT Service Management Analyst: Process Improvement

A leading global law firm in Manchester is seeking an experienced Service Management professional to enhance IT service management processes. The successful candidate will develop expertise in ITSM, analyze changes, and ensure alignment with business needs. Responsibilities include stakeholder communication and documentation for the ServiceNow toolset. Ideal candidates will have strong ITIL knowledge, experience with ServiceNow, and a passion for continual service improvement, aiding in the execution of industry best practices.#J-18808-Ljbffr…