Senior Service Desk Manager | ServiceNow & ITIL Expert

A leading civil engineering contractor in Hoddesdon is seeking a Service Desk Manager to oversee IT support services. Responsibilities include managing a team, ensuring high-quality service delivery, and utilizing ServiceNow for change management. Ideal candidates will have strong leadership skills and experience in IT service management, focusing on customer satisfaction. Competitive benefits and opportunities for development are offered.#J-18808-Ljbffr…