Senior Customer Support Lead — Ops, Playbook & Mentorship

Company: Zen Educate
Apply for the Senior Customer Support Lead — Ops, Playbook & Mentorship
Location: London
Job Description:

A growing educational support company based in London is seeking a Senior Customer Support Executive to drive team performance and operational excellence. This role involves owning high-level support outcomes, mentoring team members, and maintaining the internal knowledge base. The ideal candidate is analytically rigorous, a first-principles problem solver, and passionate about providing excellent support to educators. This position offers a competitive salary ranging from £32,000 to £37,000 per year.#J-18808-Ljbffr…

Posted: April 17th, 2026