Sector Business Development Manager

Company: DHL Global Forwarding
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Job Description:

Overview

Sector Business Development Managers focus on developing new high value target accounts for DHL Global Forwarding UK in a defined business sector or industry vertical. The Sector Business Development Manager also works closely with and supports colleagues in other sales channels to win business for the Sector.

Responsibilities

  • Find and develop High Value Target customers for DHL Global Forwarding UK.
  • Develop significant business from new, existing or lapsed customers. For existing customers the SBD will identify share of wallet / potential.
  • Represent DGF and the wider DHL leading and supporting the relationship with key customers.
  • Work proactively with target customers to improve their supply chains and the use of DHL products.
  • Liaise with UK, European and Global sales management and sales support functions and Product / Station teams.
  • Build a substantial new business pipeline; identify short, medium and long term targets.
  • Work with DHL product and station teams to provide innovative and profitable solutions that solve customer challenges / issues.
  • Proactively develop current service offerings and continuously strive to ensure DHL meets its customer’s expectations.
  • Strategic Business Development Managers are responsible for finding new business for DGF UK. This is achieved by pipeline development within a group of pre-identified prospects.
  • Duties will be selected from the following list of activities:
  • Formulate and present strategies that will grow and develop new business.
  • Ensure all relevant RFQs are actioned in a professional and timely manner.
  • Meet agreed KPIs for business development activity, including use of in-house systems.
  • Produce and analyse management reports and attend management meetings. Together with the team
  • Input in to the formulation and execution of Win Plans
  • Manage, participate and lead meetings that achieve new business results.
  • Ensure compliance with statutory and company regulations and policies.

Qualifications

  • Able to find and develop business from new and existing customers
  • Proven solution design and problem solving skills
  • Good networking and influencing skills
  • In-depth understanding of the Freight Forwarding Industry
  • Ability to balance conflicting priorities
  • IT – generalist knowledge – MS Word, Excel, PowerPoint, CRM etc.
  • Requirement to travel internationally when justified by business development
  • 10 years forwarding and or relevant transport, supply chain, logistical experience including demonstrable experience in customer facing roles. Significant knowledge of the different transportation modes for both import and export.
  • Post Graduate or Equivalent preferred but not essential

Details

LOCATION: To be Confirmed

HOURS: 37.5 hours per week, Monday to Friday

REPORTS TO: Head of Business Development

If you would like to be considered for this position, then please apply via the link with a copy of your CV outlining your experience to date and suitability for the role.

DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows.

Our culture is focused on personal commitment – to our customers, to each other, to our communities and to the environment. We reward excellent work and we nurture the talents of our employees. This enables you as an employee to develop your expertise and your career in different areas or divisions – and even in other countries.

We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds – irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.

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Posted: April 17th, 2026