PSV Regional Operations Manager

About Us

Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

Position Snapshot

JobReq ID: 54922

Type of work: Remote

Type of contract: Open-ended/permanent

Full/Part Time: Full time

Location: GB-GB03, GB

About The Role

Job Purpose

To provide strong leadership and guidance to the PSV Operations Managers and tyre technicians who are responsible for delivering a quality service to Bridgestone PSV customers. Build strong relationships with Engineering Directors & Chief Engineers. Ensure contractual compliance, with profitability of accounts without affecting safety and customer focus. Have a high focus on H&S with regards the Bridgestone field operatives and customers workshops. Control stock inventory and fleet parks impacting the “stock valuation reporting” and fleet profitability.

Responsibilities

• CUSTOMER FOCUSED - Maintain the relationship with the senior & middle management in all PSV fleets in the areas of responsibility to include
• Monthly ED Contact
• Quarterly ED & Additional Management Formal Review
• Ensure smooth implementation of new contracts – staff/equipment/contacts etc – with support of line manager.
• To always ensure that we exceed customer expectations
• COST TO SERVE - Ensure all KPIs for the direct reports are achieved in the region with particular focus on
• Depot Audits
• Damage Tyres
• Engineering Meetings
• Revenue Capture
• Stock Control
• Budgeted consignment tyre fitments

• GREAT PLACE TO WORK - Personnel Supervision
• Support in the recruitment of new recruits
• Secondary point of contact on disciplinary issues
• Maintain process for directs through success factors
• Ensure a high focus on H&S for technicians & customers
• FINANCIAL
• Review P&L with Line Manager, identify variances and agree improvement steps
• Agree budgets with Finance and Line Manager
• Constant focus WDGLL with customer focus

Requirements

• Must have good accountancy knowledge.
• Flexible working style.
• Excellent communicator.
• Good IT skills.
• Clear attention to detail.
• Valid driving licence.
• Ability to prioritise work and be effective under pressure.
• Confidentiality.
• Customer focused.
• Above all, the ATTITUDE, ENTHUSIASM and KEENNESS to succeed.

What We Offer

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and your long-term well-being.
• A diverse and inclusive team.

We are committed to create an even more inclusive culture that advances equity, embraces individuality, and helps our increasingly diverse teammates, customers, and communities thrive, by providing equal opportunities in employment. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnicity, color, nationality, national origin, disability, sexual orientation, religion or age.

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