UK Transport Planner / Operative

We are recruiting for a UK Transport Planner. This role contributes directly to the success of our business by ensuring that transportation operations are efficient, compliant, reliable, and cost-effective, which impacts customer satisfaction, profitability, and business continuity.

Our Transport Planners help the business move forward rather than get held back. By keeping costs under control, staying on top of compliance, managing risks, and making sure our service is consistent, this role directly supports our growth and long‑term success.

Duties

• Create efficient daily and weekly transport plans for company vehicles and subcontractors
• Allocate drivers, vehicles, and routes in line with customer requirements and operational constraints
• Monitor live progress and adjust plans proactively to manage delays, breakdowns, or customer changes
• Ensure optimal vehicle fill, route efficiency, and cost control
• Act as the main point of contact for drivers during shifts
• Communicate clear instructions, updates, and expectations
• Liaise with warehouse, customer service, and external partners to ensure smooth loading and delivery
• Ensure all plans comply with UK Working Time Directive, and O‑Licence requirements
• Monitor driver infringements and support corrective actions
• Maintain accurate records for audits and internal reporting
• Support the Transport Manager with incident reporting and investigations
• Provide timely updates to customers on delivery status, delays, or issues
• Build strong working relationships with key customer contacts
• Ensure service levels are met and exceeded wherever possible
• Use TMS/telematics systems to plan, track, and update transport activity
• Maintain accurate data for KPI reporting (OTIF, utilisation, empty running, etc.)
• Support cost control through efficient planning and reduction of waste

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