Product Manager, Agentic Commerce

About You

• 3 – 5 years of product management experience, with demonstrable ownership of infrastructure or platform products.
• Deep, working knowledge of the card payment stack: PSP and acquirer architecture, authorisation flows, tokenisation (network tokens, PSP tokens, delegated tokenisation), PCI DSS scope, and scheme integrations.
• Familiarity with agentic AI systems – how large language model agents acquire and exercise permissions, tool use and planning loops, multi-agent orchestration – and the payment infrastructure gaps these create.
• Data-driven: skilled at leveraging data and business insights to determine strategic priorities, build P&L models, and drive roadmap prioritisation and execution.
• Customer-first: able to think from the merchant’s and developer’s perspective, balancing long-term infrastructure bets with immediate integration needs.
• End-to-end mindset: structured and diligent in understanding all components required for a product to succeed – from technical architecture through commercial model to go-to-market.
• Leadership: excellent at collaborating proactively with stakeholders across Engineering, Legal, Finance, Compliance, and commercial teams, with high EQ and strong influencing skills.
• Effective communicator: able to simplify technically complex concepts for a wide range of audiences, from engineering teams to the CEO.

Key Responsibilities

Roadmap Development and P&L Ownership

• Lead the creation and maintenance of the Agentic Commerce roadmap for short, mid, and long-term objectives, anchored to P&L commitments.
• Develop a strong understanding of the Agentic Commerce P&L and build towards ownership of revenue and cost inputs as the role matures, supporting executive reporting and investment cases.
• Plan and document initiatives on a monthly, quarterly, and semi-annual basis to align with business goals and investment cycles.
• Define the commercial model for agent-initiated payment flows, including pricing strategy across storage, lifecycle events, and per-transaction components.

Protocol Strategy And Industry Standards

• Stay intimately familiar with the agentic commerce protocol landscape, including OpenAI ACP, Google UCP, Visa TAP, Mastercard Agent Pay, PayPal’s agentic flows, and the Machine Payments Protocol.
• Determine Checkout.com’s participation posture across each protocol: where to be an active contributor, where to be a compliant integrator, and where to build abstraction to remain protocol-agnostic.
• Represent Checkout.com at industry forums, scheme working groups, and standards bodies to shape protocol development in Checkout.com’s favour and ensure appropriate recognition as a participant.
• Ensure our products comply with and leverage the latest authentication and identity standards as they apply to non-human payment principals.

Know Your Agent (KYA) Framework

• Define and build Checkout.com’s trust and identity layer for agent-initiated transactions – covering agent identity verification, consent management, spending mandate enforcement, and liability attribution at point of transaction.
• Work with Engineering, Legal, and Compliance to establish what agent identity means in practice within card scheme rails, under SCA requirements, and in the context of the EU AI Act.
• Develop frameworks for how Checkout.com’s obligations as both a deployer of AI systems and a provider of agentic commerce infrastructure interact, and ensure product design reflects those obligations.

Credential Infrastructure For Agents

• Own the product definition for how Vault, Network Tokens, Account Updater, and Delegated Tokenisation serve agentic use cases, including credential scoping, agent-bound tokenisation, and session-persistent versus persistent credential models.
• Partner with the Credential Lifecycle team to extend storage and lifecycle capabilities for agent-initiated flows, including time-limited mandate tokens and scoped authorisation.
• Define the developer surface for agent-first integrations – APIs, SDKs, webhook architectures, and Forward API capabilities – ensuring agents can operate without re-entering PCI scope boundaries.

Agent-Native Authentication

• Work cross-functionally with the Authentication product team to define authentication flows for non-human actors, including how existing 3DS2 and SCA frameworks map to agentic contexts and where new primitives are required.
• Ensure that authentication design supports the trust model required for autonomous agent transactions, including progressive trust escalation and transaction-level mandate verification.

Thought Leadership

• Act as Checkout.com’s subject matter expert on agentic commerce infrastructure, staying ahead of protocol developments, scheme announcements, and AI platform capabilities.
• Represent Checkout.com externally at industry events, conferences, and with key merchant and platform partners building agentic payment experiences.

Stakeholder Communication

• Actively communicate with stakeholders – including merchants, AI platform partners, scheme partners, and internal leadership – to gather insights and drive product growth.
• Provide regular updates on product progress, P&L performance, challenges, and opportunities, including to CEO-level audiences.

Cross-functional Collaboration

• Manage dependencies across teams to ensure seamless end-to-end capability for agentic flows.
• Collaborate closely with Legal and Compliance on EU AI Act obligations, PCI DSS v4 implications, and scheme liability frameworks as they apply to machine-initiated transactions.
• Partner with commercial teams to structure new partnerships, determining revenue share, data rights, and liability allocation where the acquirer, agent platform, and end user are distinct principals.

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