Records Analyst

Knights is a listed, UK based legal and professional services business, operating over 30 locations nationwide.

For more than a decade, we have done things differently. In 2012, we established our platform as one of the first law firms to translon from a traditional partnership model to a corporate structure.

We work with a diverse range of clients, including global brands, FTSE 100 companies, private businesses, and individuals, to deliver professional services with speed, accessibility, and clear communication.

Records Analyst

Join our growing Records and Files team. As a Records Analyst at Knights, you will play a key role in the effective management of both physical and digital legal records. You will support colleagues and clients by ensuring timely, accurate access to information, helping to keep day‑to‑day operations running smoothly across the business.

Working closely with fee earners and operational teams, you will contribute to the delivery of a high‑quality records service that underpins our wider business objectives.

Reporting to the Records Operations Manager, you will be responsible for the storage, retrieval, maintenance and digitisation of records held within our Records Centre. With experience handling high volumes of original documents, files, libraries or archives within a legal or comparable environment, you will demonstrate strong communication skills, accuracy, attention to detail and a proactive, solutions‑focused approach.

As Knights continues to grow and evolve, this role will adapt to meet changing operational needs. This is an opportunity to be part of a developing Records and Files function in a fast‑paced business where autonomy, clarity and care are valued.

Key Responsibilities:

• Service delivery - Deliver core records processes accurately, consistently and professionally
• Planning & Organisation – Manage workload, priorities and deadlines effectively.
• Confidentiality & Compliance – Handle confidential and sensitive information in line with internal policies and regulatory requirements.
• Document retrieval – Identify documents from our CMS to extract from storage.
• Digitisation of documents – Prepare, scan and index documents in accordance with agreed standards.
• Data Entry – Prepare and input document details into our database to enable future location and extraction.
• Manual Handling– Using the correct techniques to lift and carry paperwork.
• Maintaining records – Create and update our Records database to keep data secure and accurate.
• Digital Archiving – Preserve and store documents in a central location.

What you will bring to the role:

• Organisation – Strong planning and coordination skills.
• Knowledge & Experience – An understanding of records management systems and processes.
• Communication – Confident and professional written and verbal communication.
• Proactive & Innovation – Solutions‑focused mindset with a willingness to improve processes and ways of working.
• Attention to detail – Consistently high level of accuracy.
• Team Ethos – Collaborative, supportive and respectful approach.
• Adaptability – Ability to remain calm and flexible under pressure.
• Systems Confidence – Proficiency in Microsoft Office.

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