Inside Sales and Customer Service Representative in Yeovil)

Overview

Sales and Customer Service Representative | Yeovil, Somerset | £38,000

Are you a confident communicator who enjoys being the first point of contact for customers?

Do you thrive in a fast-paced, office-based role where attention to detail and follow-through really matter?

This Sales and Customer Service Representative opportunity offers stability, variety and the chance to make a visible impact within a high-performing sales environment.

As a Sales and Customer Service Representative, you will benefit from:

• A fully office-based role with a structured working environment
• Quarterly sales commission in addition to basic salary
• Clear processes and systems to support success
• Exposure to a varied product range, including bespoke solutions
• Autonomy in managing customer queries, quotes and orders
• Being part of an established and high-performing sales function

Responsibilities

• Acting as the first point of contact for inbound calls and website enquiries
• Preparing and processing quotations and customer orders accurately
• Managing sample requests and proactively following up to generate new leads
• Tracking quotes and orders while keeping customers informed of progress
• Providing detailed product information and guidance to customers
• Maintaining accurate records using a CRM system

Qualifications

• Previous experience in sales and or customer service
• Strong telephone manner with confidence handling inbound and outbound calls
• High attention to detail and accuracy in order processing
• Ability to multitask and prioritise in a busy office-based environment
• Confident use of CRM systems and Microsoft Office
• A proactive, organised and customer-focused approach

Benefits

• If you’re ready to step into an office-based Sales and Customer Service Representative role where your contribution is recognised and your skills are fully utilised, apply today with an up-to-date CV or call Grace Hearn at Rubicon for more information.

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