Company: Cambridge City Council
Location: Cambridge
Posted: April 18th, 2026
At Cambridge City Council we are committed to doing all we can to end rough sleeping in our city. Over the past several years we have made a huge investment in services for rough sleepers. We have created dozens of new units of accommodation; introduced an innovative Housing First programme and have employed several additional support workers to help people to get off and stay off the street.
But while we are pleased with these successes, we need to do more to help people who, for a variety of reasons, remain a presence on the streets, and in particular a presence in the city centre. Supporting these people to leave the streets behind for good is the key objective of this new role.
About You:
With an ability to communicate in a direct and honest way, the post-holder will focus on those with a persistent street presence and those newly-arrived on the streets of Cambridge, advising and assisting them to take up accommodation and support opportunities. The post-holder will also support and advise local businesses and members of the public who are negatively affected by street-based anti-social behaviour, along with promoting better public understanding of the causes of rough sleeping and the range of support and accommodation options available.
Based within the Council’s public safety team, the post-holder will work under the direction of the Senior Anti-Social Behaviour Officer, liaising closely with the Homelessness Prevention Solutions Manager, the police, and local contracted and voluntary agencies responsible for the welfare of rough sleepers and people with a street background. The role will be a demanding one requiring a high level of tact, judgement, firmness and persistence, but will return a high level of job satisfaction through helping some of the City’s most marginalised people to leave the streets behind.
Why join us?
As well as being part of a supportive team delivering meaningful work that directly impacts our communities, we offer a supportive and rewarding working environment along with a wide range of benefits, including:
Hours: This is a full-time role, for 37 hours per week.
Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.
Working Pattern: The role will be based at Mandela House, Cambridge and will involve outdoor working across the year and occasional planned weekend, early morning and evening working.
Contract: Fixed Term for 12 months
Salary: £37,280 - £41,771 per annum (City Pay Band 5) pro rata for part time.
Location: This is flexible – working in Cambridge on site or at one of our offices or working from home. You will be able to balance your work location accordingly.
More Information:
You can click on the links here to find out more information about Staff Pay and Benefits, Working for the Council, our Values & Behaviours, Equality & Diversity in Recruitment or Our People & Culture Strategy.
If you would like an informal chat, please contact Rachel Fairhead on 07717 734005 or email rachel.fairhead@cambridge.gov.uk
Application Process:
To be considered for this role, please scroll below to ‘Apply Online’ and complete an application.
There you can search for the role and download the Job Description and Person Specification which will tell you a bit more about the role.
Cambridge City Council recognises the value of digital badges in evidencing skills, knowledge and competencies, and welcomes their inclusion within job applications as verifiable indicators of achievement and capability.
Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.
For City Council employees who apply for the role on a secondment basis, please note that you should refer to the Secondment Policy. Please note that agreement will need to be obtained from your line manager before the secondment can be confirmed.