General Manager – Royal National ENT & Eastman Dental Hospitals
Due to promotion, an exciting leadership opportunity has arisen within the Royal National Ear, Nose & Throat & Eastman Dental Hospitals for a highly professional and enthusiastic General Manager to join the Royal National ENT and Eastman Dental Hospitals at UCLH NHS Foundation Trust. This role will be aligned to the Surgical Specialties within the division, including adult and paediatric ENT, oral surgery and sleep services.
The post will require exceptional leadership and partnership working across a diverse division and Trust, collaborating with Clinical Leads, senior nurses and the divisional triumvirate made up of the Divisional Clinical Director, Divisional Manager and Divisional Matron and leading on delivering effective operational and change management for the Division and externally with commissioners.
The successful candidate will need to demonstrate a clear leadership style in line with Trust values, as well as excellent experience of operational management, including the delivery of performance targets, financial management, workforce management and service improvement.
Working closely with the Clinical Lead and Matron, the post-holder will be the operational figurehead for the department – leading on all operational, strategic, and financial aspects of the service.
The GM will ensure that the division continues to provide a high quality, patient‑centred service. This includes leading or supporting all components of the quality & safety agenda.
Working with colleagues across the organisation, the GM will ensure that all our operating theatres and clinics are well utilised and efficiently run. This includes close monitoring of the department’s activity and income and CIP plans – ensuring clear action plans are in place as required.
You will be performance‑focused – ensuring that the division continues to improve its RTT position and eradicate long waiters.
You will lead a large team of clinical and support staff and act as a senior leader and role model for the whole department.
As a senior leader in the division, you will lead on a range of work‑streams and manage central administrative teams/individuals as agreed.
To help you succeed, you will have the full support of your directorate triumvirate, as well as the Divisional Manager.
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
This advert closes on Tuesday 28 Apr 2026
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