Digital AI-Driven Customer Success Manager

A dynamic technology firm in Greater London is seeking a Customer Success Manager to drive exceptional onboarding and customer engagement through digital-first strategies. The role focuses on ensuring successful product adoption, maintaining high retention rates, and optimizing customer experiences with tools like Planhat and Pendo. Ideal candidates will have previous experience in B2B SaaS environments and strong analytical skills to manage customer portfolios effectively. #J-18808-Ljbffr