Quality and Assurance Manager

Quality and Assurance Manager

Location: Lowestoft, Suffolk – travel across Norfolk & Suffolk

Salary: £55,000

Hours: 9-5 (Monday – Friday)

Job Type: Full-time

Work Location: In person

We are working with a growing, family owned provider with a large presence across Suffolk & Norfolk. As a Quality Manager, you’ll oversee Quality and Assurance in the company across their Nursing Homes and Residential Homes in the area. You’ll be supported by a great senior management team and service managers.

Responsibilities

• Lead quality assurance within the homes, regulatory audits, and spot checks across the homes
• Develop, maintain, and improve policies, procedures, and risk management systems in line with CQC (England)
• Conduct internal audits, investigate incidents and non-compliance events, driving best practices
• Support homes to remain compliant with up-to-date guidance
• Remote monitoring of digital systems and driving quality across the group
• Mentor and support Home Managers to foster a culture of continuous quality improvement

Key Requirements

• Candidates can be either clinical (nurse qualified) or non-clinical
• Experience within a Quality based management role
• Clear DBS

Benefits

• Competitive Salary
• Supportive and Skilled Team
• Career Growth Opportunities
• Company pension
• On-site parking

Schedule: Day shift Monday to Friday

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