Business Officer

Job Overview

We are looking for two full‑time Business Officers to join our busy team providing administration and financial support to the Family Support & Safeguarding Teams. One post will be based in Cambridge and one post based in Ely.

You will need to be flexible in your approach to work, as this is a varied role and will include tasks such as:

• Call handling, paper and electronic correspondence, and communications in a variety of forms.
• Database inputting, analysis and general excel recording.
• Processing of papers and reports in preparation for meetings and the distribution of paperwork.
• Taking minutes at statutory meetings.
• Processing and raising invoices.
• Updating children's records on the internal system.
• Liaising with external partners.
• Working alongside and supporting Social Workers and Team Managers.

You will need good administration skills and the ability to prioritise as this is a fast‑paced role often with statutory deadlines. You will need excellent customer service and communication skills as you will be liaising with external agencies such as the Police, Health and Schools.

You will be expected to work on your own initiative, keep calm under pressure and work to tight deadlines.

You should have a methodical and concise approach to tasks and the ability to prioritise workloads effectively. You will need a comprehensive understanding of Microsoft packages (Word and Excel) and be able to use databases.

However, please note you do not need to meet all of the essential criteria to be able to apply; we are looking for enthusiastic people who are keen to learn.

Please evidence how you meet the criteria outlined in the job description within your Supporting Statement.

Qualifications

• Essential: General Education to GCSE standard with an A‑C grade in English & Maths or equivalent standard.
• Desirable: CLAIT/IBT2/RSA/ECDL.
• Desirable: NVQ or other qualification in Business Administration.
• Ability to travel across the City, South and East Cambridgeshire District.

Benefits

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family.
• Buy up to 4 weeks additional annual leave (pro‑rata) through our salary sacrifice scheme.
• Take your bank holidays flexibly to better suit your personal circumstances.
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings.
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth.
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network.
• Opportunities to nominate and receive Employee Recognition Awards.
• An Our Cambs Rewards account, giving you access to in‑store and online discounts as well as our Car Lease and Cycle to Work schemes.

Equality, Diversity and Inclusion

Cambridgeshire County Council is committed to building a workplace that is compassionate and inclusive as well as diverse. We encourage candidates to contact the Hiring Manager to discuss any adjustment needs and, if you disclose a disability and meet the essential criteria, we will offer an interview through our Guaranteed Interview Scheme.

We are proud to be a Disability Confident Leader and fully support providing reasonable adjustments throughout our recruitment process. We welcome applicants who have a disability and will access reasonable adjustments to enable them to join us and thrive.

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